SMRT Addresses Unruly Passengers With New Signs

Following a slew of name and shame online complaints about the antics of other train commuters, SMRT has finally stepped in to deal with unruly passengers on the trains.

Man sitting down on the floor near the train doors

Man sleeps on the MRT, resting his feet against the glass panel

Eagle-eyed Singaporeans were quick to share interesting, new rule signages added to train cabins after these incidents. Having these signs provides a reference point for MRT enforcers if they need to address those who flout the rules.

Three new rules added to MRT cabins. Image from r/SMRTRabak

While there are no penalties inscribed onto these new signs, Regulation 11 of the Rapid Transit Systems Regulations states that every person on railway premises have to comply with all notices and signs. Any failure to do so will result in a maximum fine of $500.

Keep volume low

The first sign urges commuters to keep their phone volume low when watching videos or playing music out loud. Some commuters have their media volume blasted to the nines which disrupt the peace and quiet other commuters prefer.

Occupy only one seat

The second sign depicts a person stretched across a seat. Apart from commuters lying down, this rule should also be applicable to those who place their personal shopping items on extra seats which could instead go to other commuters.

Singaporean auntie places her shopping bag on the reserved seat

No sitting on the floor

This rule has sparked the most mixed reactions online about whether it is reasonable for it to be enforced.

For some, the rule does not take into consideration passengers' reasons for sitting down on the floor. Certain commuters could have invisible disabilities or have underlying health issues such as low blood pressures or period cramps.

Instagram users share their views on the no sitting on floor rule

Reddit users debate the necessity of enforcing the no sitting on floor rule

Such commuters who really need a seat can always speak up to ask other passengers, rather than resort to sitting on the floor. This becomes a safety hazard, especially when the train is crowded. Commuters with underlying conditions can request for an invisible disability lanyard so others are aware of their needs.

Invisible disability lanyard as part of the SG Caring Commuter Movement

Commuting can be a tiring process and it will be nice if everyone is able to have a pleasant experience. A few black sheep can be enough to ruin the experiences of many on the MRT. With the sheer number of flouters oblivious to their surroundings, it remains to be seen if commuters will adhere to these new rules.

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