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Twitter content moderation team in S'pore gets axed


The avalanche of digital job layoffs that has swept the globe in recent months has reached Twitter Singapore, where deeper cuts have been made, particularly to the company's trust and safety team responsible for global content moderation.


According to sources quoted in articles published by The Straits Times and Bloomberg, reductions were also made in the company's Dublin office. Reportedly, Twitter cut positions in corporate divisions when volume did not warrant continuous support.


The change occurs shortly a fter Elon Musk's takeover of Twitter, the Center for Countering Digital Hate and Anti-Defamation League have found that hate speech has dramatically increased on the network. CNN reports that the daily usage of the n-word under Musk is three times the 2022 average, while the use of insults against homosexual men and transgender people has increased by 58% and 62%, respectively.


It is unclear whether the reduced resources in Dublin and Singapore would be used to expand content moderation teams in other regions.


This is not the first huge layoff to affect Singaporean Twitter staff. Several members of the technical, sales, and marketing departments left the firm in November 2017.


In an effort to reduce expenses, Twitter's new chief executive officer, Elon Musk, has disclosed plans to dismiss around half of the company's global employees. This occurred shortly after Musk purchased the social media firm for $44 billion in October of last year. Musk has now managed the departure of about 5,000 of Twitter's worldwide staff of 7,500 employees.


Twitter employees have been preparing for the layoffs for months, particularly after Musk stated he wanted to focus on the core product rather than staff. Early in October, he tweeted, "Software engineering, server operations, and design will rule the roost."

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